Hideaway At Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only Puerto Morelos, Puerto Morelos
326US$
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Key details
About the Hotel
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Junior Suite
Max:
5 persons
52 m²
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
room details
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Luxury Suite
Max:
5 persons
55 m²
Bed options:
2 King Size Beds
Shower
Private pool
room details
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Diamond Junior Suite
Max:
5 persons
51 m²
Bed options:
2 King Size Beds
Shower
Coffee machine
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Adults only
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
Sports & Fitness
- Fitness center
- Wind surfing
- Snorkeling
- Tennis court
- Golf course
- Pool tables
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's play area
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Casino
- Night club
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Location
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Bahia Petempich Beach
1.6
mi
Petempich Bay
2.2
mi
Unnamed Road
The Kay Club
2.4
mi
Moon Palace
3.0
mi
Puerto Morelos National Marine Park
2.9
mi
Moon Palace Golf Club
3.1
mi
Spa Center
Spa
3.1
mi
Carr. Cancun - Tulum
Piston Pueblo
3.4
mi
Restaurants
Armadillo
800 ft
Carretera Federal 307 Cancun-Playa del Carmen
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
friendly staff
convenient location
persistent smell
long wait times
8.4/10
Great
Rooms
5.3
Location
7.3
Service
8.3
Dining
6.7
Tom
United States of America,
January
2024
7.0/10
My stay at the hotel was a mix of positive and negative experiences. The rooms were a really nice size and had a good location, but unfortunately, they had a smell that persisted throughout my trip, resulting in me having to contact the staff for help five times out of the five days I was there.
Rooms
6.0
The rooms were a really nice size and good location, but had a persistent smell that required me to contact the staff multiple times during my stay.
Service
8.0
The staff at the hotel are extremely helpful and always go above and beyond to assist guests with any concerns or issues. However, there were moments where I felt the need to complain about certain aspects, especially around the pools and bars.
Location
7.0
The location of the hotel is convenient, but I expected a bit more given the price paid. It's not the most ideal location, but it is decently situated.
Dining
7.0
The dining experience was a bit of a mixed bag. The food was usually delicious, but it was unbearably busy at times, especially with having to wait over an hour for breakfast. Despite the mouth-watering dishes, the long wait times were a drawback.
Facilities
7.0
The hotel facilities are standard and provide essential services, although nothing truly exceptional. The amenities offered are satisfactory, but there is room for improvement in terms of variety and quality.
friendly staff
persistent smell
Richard
United States of America,
September
2023
6.4/10
I had a mixed experience at the hotel. The rooms were not up to standard, with a persistent smell throughout my stay that required multiple requests for assistance. On the bright side, the staff went above and beyond to help but were unable to rectify the room issue. The location was convenient, and the dining experience had its highs and lows, with long breakfast waits but usually delicious meals.
Rooms
5.0
The room had a persistent smell that required five requests for assistance during my five-day stay.
Service
8.0
The staff were extremely helpful and always went above and beyond, especially around the pools and bars.
Location
7.0
The location was convenient.
Dining
6.0
The dining experience had its ups and downs, with unbearably busy times and long waits for breakfast, but the food was usually delicious.
Facilities
7.0
The facilities were satisfactory.
William
United States of America,
May
2023
7.6/10
My stay at the hotel was a mix of good and not-so-good aspects. The location was fantastic, close to the beach and surrounded by restaurants. The service was exceptional, with staff going above and beyond, but the dining experience fell short at times. The facilities were enjoyable, although there were some issues with the room's cleanliness that needed multiple follow-ups.
Rooms
6.0
The room had a strong smell throughout my stay, despite contacting the staff multiple times for help.
Service
9.0
The service exceeded my expectations, with the staff always being incredibly helpful and attentive.
Location
8.0
The hotel's location was superb, with easy access to pools and bars, offering a great atmosphere.
Dining
7.0
Breakfast service was extremely busy and slow, taking over an hour, but the food quality was consistently good.
Facilities
8.0
The facilities around the pools and bars were well-maintained and added to a great vacation experience.
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